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Department

Complaints

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What we do

The Complaints team handle direct customer complaints across all products along with complaints raised via the Financial Ombudsman Service. We conduct a full investigation of each complaint to understand the root cause of the issue before sharing our findings with the relevant department in order to improve the customer experience when using our products. 

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Our culture

At Lendable, we empower you to be the best version of yourself. You are emboldened to explore and take on projects that inspire you. You'll be able to make an impact from the get go and contribute to our growth.

Also. We like to have fun. A lot of fun (and food). We never miss an opportunity to blow off some steam together be it through regular socials or a delicious meal cooked by our in-house chefs.

About Lendable

Lendable is an AI-based consumer lending platform that makes borrowing money effortless. Using technology, we have trimmed the fat from the traditional loan application process. This allows us to make an instant decision, offer personalised rates, and transfer funds within minutes.

Founded in 2014
Co-workers 240

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@lendable.co.uk