lendable logo light transparent
  • Careers Home

  • Jobs

  • Blog

Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
Apply for this role

About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

© Lendable 2026
  • Careers Home
  • Jobs
  • Blog
  • IER Disclosure

Financial Crime Team Leader

  • Chatham
  • Full Time (Permanent)
  • UK FinCrime
Apply for this role

About the role

This role will be based out of our Chatham office

About the role:

As the Financial Crime Team Leader, you will play a pivotal role in managing Financial Crime Operations to support and protect our customers. Your primary responsibility will be to ensure that we meet our legal and regulatory obligations regarding transaction monitoring and raising suspicious activity reports. Additionally, you will drive improvements as the financial crime landscape changes and when you identify efficiency opportunities.

Your team’s objectives:

The Fraud and Financial Crime Team aims to build and enhance an effective framework to combat fraud and financial crime while balancing the needs of our customers. Risk mitigation is a key objective, and we also focus on data analysis and automation to deliver solutions efficiently and effectively.

The team works closely with all areas of the business to support initiatives that enable secure growth for the bank, providing advice and solutions.

How you’ll impact those objectives:

In this role, you will have a significant impact on the development of the Fraud and Financial Crime function across the firm. Your key responsibilities will include:

  • Monitoring the day-to-day performance and service position of Transaction Monitoring and Financial Crime Referrals as well as Suspicious Activity Reports (SAR’s) addressing identified challenges.

  • Overseeing the financial crime transaction monitoring team, providing direction and assisting with complex cases.

  • Equipping the Financial Crime operations teams with effective training and guidance.

  • Leading your team to conduct accurate and efficient investigations.

  • Supporting senior management in developing, communicating, and implementing operational changes, including multiple projects simultaneously.

  • Building and maintaining a high-performance, agile, and empathetic management culture consistent with our values.

  • Managing the personal and professional development of your direct reports.

  • Contributing to a strong control environment by minimising breaches and risk events, and resolving operational incidents.

  • Providing timely and useful operational management information to senior management.

  • Working closely and collaboratively with control owners responsible for financial crime controls that drive operational demand, including relevant product teams.

Necessary deliverables within the role:

  • Working with the Head of Department, Managers and key stakeholders, including the Second Line Financial Crime function to implement an effective financial crime screening operation.

  • Collaborating with analytics to identify internal and external data sources that provide insights for identifying high-risk/criminal activity and integrating them into our overall data insight and profiling.

  • Collaborating with senior product stakeholders to ensure a cohesive approach from application to the existing customer life cycle.

  • Managing Financial Crime processes to optimise the operations function.

Apply for this role
Apply for this role

About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

A team of three people sat on a sofa smiling whilst looking at a laptop
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

Check out our
Glassdoor Reviews