lendable logo light transparent
  • Careers Home

  • Jobs

  • Blog

Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
Apply for this role

About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

© Lendable 2026
  • Careers Home
  • Jobs
  • Blog
  • IER Disclosure

Security Operations Lead

  • London
  • Full Time (Permanent)
  • Hybrid
  • Infosec
Apply for this role

About the role

As the Security Operations Lead, you will take strategic and operational ownership of Lendable’s internal SecOps capability and serve as the technical relationship owner of our external Managed Security Service Provider (MSSP). You will act as our primary incident responder, with a strategic view on how Lendable’s operational defence should mature as we grow.

This is a high-impact, senior individual contributor role with a path to management. We are looking for a "player-coach" who can execute deep 2nd and 3rd-line technical analysis today, while strategically designing and building out our internal SecOps function and team over the coming year.


What You’ll Be Doing

1. Incident Command & Advanced Analysis

  • Incident Leadership: Serve as the primary Incident Commander for high-severity security escalations, coordinating cross-functional response efforts. You will have on-call responsibilities, but shared with the wider team.

  • Advanced Tier 2/3 Analysis: Act as the escalation point for technical investigations triggered by the MSSP first line team.

  • Crisis & Resilience Simulation: Maintain and evolve Lendable’s Security Crisis Management plan, running regular tabletop exercises to ensure business-wide readiness for systemic and supply-chain risks.

2. Vendor Governance & Operational Architecture

  • MDR/MSSP Technical Governance: Serve as the ultimate authority over our external MSSP. Define KRIs/KPIs, run rigorous service reviews, and hold the provider to strict detection quality standards.

  • Detection & Logging Strategy: Own Lendable's detection engineering roadmap. Ensure comprehensive, high-fidelity log ingestion pipelines across all corporate and cloud assets, focusing on minimising false positives and alert fatigue.

  • Automation-Driven Remediation: Oversee the vulnerability management lifecycle, partnering with IT and Engineering to drive automated remediation workflows rather than relying on manual tracking spreadsheets.

3. Capability Architecture & Strategic Maturity

  • Threat Intelligence: Develop a Threat Intel capability that translates external threats into actionable, proactive defences.

  • Core Domain Ownership: Take operational security ownership across our foundational tech stack, continuously optimising our posture across domains such as EDR, Email Security, DLP, and IAM to prevent data exfiltration and identity-based attacks.

  • Capability Scaling: Drive the technical roadmap for SecOps maturity. Systematically close visibility gaps, optimise operational metrics, and introduce AI-augmented capabilities (e.g., automated response playbooks).

  • Organic Function Growth: Design the future-state roadmap for the SecOps function. As you scale our technical capabilities, architect the requirement for team expansion, ensuring the team grows in lockstep with operational maturity.


What We’re Looking For

  • Operational Seniority: Extensive experience in modern Security Operations, specifically acting as an Incident Commander or Lead Responder in high-stakes environments.

  • Strategic Vision: A clear, modern philosophy on how a SecOps function should run, prioritising automation and vendor optimisation over linear headcount growth.

  • Cloud-Native Literacy: Familiarity with modern tech stacks (AWS, Kubernetes, CI/CD pipelines) and the ability to leverage automation (Python, scripting, or automation platforms) to optimise analyst workflows.

  • The "Builder" Mentality: You are highly comfortable executing as a senior IC on day one, with the presence and leadership maturity to transition into a team manager.

Interview Process

  1. TA Screening Call

  2. Hiring Manager Call

  3. Technical Interview

  4. Culture Interview

Apply for this role
Apply for this role

About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

Check out our
Glassdoor Reviews