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Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
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About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

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Talent Manager - Operations

  • London
  • Full Time (Permanent)
  • Hybrid
  • UK Talent
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About the role

The role

We’re looking for a Talent Manager to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams as well as Managing a small team of Talent Partners within Operations. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business.

What you’ll be doing:

  • You'll own high-volume hiring end-to-end, building repeatable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.

  • You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.

  • You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.

  • You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.

  • You think creatively about sourcing, finding untapped channels and talent pools.

  • You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.

  • You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.

What we offer:

  • Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.

  • Growth - join and learn from driven, smart teammates who push for better, daily.

  • High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results.

  • Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.

  • Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.

What we’re looking for:

  • You've line managed a small team of Talent Partners previously whilst also having individual contributor responsibilities.

  • Previous experience hiring Operations roles or a managing high-volume recruitment.

  • You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.

  • You're data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes.

  • You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels.

  • You have experience adopting AI into your every day workflows.

  • You've worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit.

Interview process:

  • Screening stage- 15 minute online cognitive assessment followed by a 30 minute Talent screen.

  • Team interview - 45 minute interview with a member of the Talent team.

  • Final Onsite interview - 40 minute task presentation with the Talent team and a 20 minute Leadership interview with our VP of People / Chief of Staff.

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Apply for this role

About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

Check out our Glassdoor Reviews