In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months.
A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels.
If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow.
We're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app.
No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks.
What you'll work on
Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement
Working with credit risk and data science on how to apply models to new use cases and opportunities
Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it
Gathering customer research to get truthful and unbiased reads
Building tools and automations with AI that save time for you, the ops team and the wider business
Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team
What we're looking for
Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter.
1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value
You ask a lot of questions and you're not satisfied until you understand why something is happening
You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough
You're comfortable with data: you can write SQL or Python and answer your own questions
You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go
You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention
You like days that look different from each other
Bonus: experience in lending, payments, fintech or a fast-growing startup
Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible.
AI at Lendable
We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do.
Your team
You'll report to the Senior Product Manager for Customer Management, and work most closely with:
A developer and design team split across London and Europe, covering frontend and backend
A data science team building models specific to the US business
A credit risk team
A growth team
An operations team
The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit.
Life at Lendable
No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported.
Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs
Top-tier private health insurance
Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France)
Interview process
We respect your time and move quickly:
Intro call (remote) - 30 minutes with the hiring manager
Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team
Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager
