Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.
We’re building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 250 people
Among the top 10 fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.8/5 across 10,000s of reviews)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of these are held by big banks with dated systems and painful processes.
Join us if you want to
Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the role
Develop, implement and maintain a comprehensive operational governance framework for the Operations department,ensuring regulatory compliance and strategic alignment.
Identify and mitigate operational risks, establish internal control systems and drive process improvements to optimise efficiency.
Collaborate with stakeholders, provide guidance on operational governance, and deliver training programs to enhance compliance awareness and operational excellence.
What you'll do
Establish and maintain effective internal control systems to safeguard company assets, prevent fraud, and ensure data integrity.
Develop, implement, and maintain operational governance frameworks, policies, and procedures for the operations department.
Conduct risk assessments, identify operational risks, and develop and implementrisk management strategies to mitigate those risks.
Monitor compliance with lending regulations, internal policies, and procedures, and ensure adherence to industry best practices. Develop metrics and performancemonitoring on operational risk performance.
Lead and manageaudits and reviews to assess operational compliance and identify areas for improvement.
Provide guidance and support to operational teams on governance matters, compliance requirements, and risk management practices.
Foster a culture of compliance, ethics, and operational excellence through training and education programs.
Serve as a liaison with regulatory bodies, auditors, and other external stakeholders to address operational governance matters and ensure regulatory compliance.
What we would like you to have
Experience building and drafting our governance framework
Experience dealing with regulatory bodies and senior stakeholders
4-6 years of experience in a demanding and built governance role
Experience with risk monitoring on operational risk performance
Helped establish internal control systems to drive process improvements and optimise efficiencies
Work autonomously and get on with it
You enjoy working with people and dealing with challenging stakeholders
Lendable is an AI-based consumer lending platform that makes borrowing money effortless. Using technology, we have trimmed the fat from the traditional loan application process. This allows us to make an instant decision, offer personalised rates, and transfer funds within minutes.
Operational Governance Manager
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