About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.

We’re building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 250 people
• Among the top 10 fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.8/5 across 10,000s of reviews)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of these are held by big banks with dated systems and painful processes.

Join us if you want to

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
  
  

About the role

• Develop, implement and maintain a comprehensive operational governance framework for the Operations department, ensuring regulatory compliance and strategic alignment.
• Identify and mitigate operational risks, establish internal control systems and drive process improvements to optimise efficiency. 
• Collaborate with stakeholders, provide guidance on operational governance, and deliver training programs to enhance compliance awareness and operational excellence.
  
  
  

What you'll do 

• Establish and maintain effective internal control systems to safeguard company assets, prevent fraud, and ensure data integrity.

• Develop, implement, and maintain operational governance frameworks, policies, and procedures for the operations department.

• Conduct risk assessments, identify operational risks, and develop and implement risk management strategies to mitigate those risks.

• Monitor compliance with lending regulations, internal policies, and procedures, and ensure adherence to industry best practices. Develop metrics and performance monitoring on operational risk performance.

• Lead and manage audits and reviews to assess operational compliance and identify areas for improvement.

• Provide guidance and support to operational teams on governance matters, compliance requirements, and risk management practices.

• Foster a culture of compliance, ethics, and operational excellence through training and education programs.

• Serve as a liaison with regulatory bodies, auditors, and other external stakeholders to address operational governance matters and ensure regulatory compliance.

What we would like you to have

• Experience building and drafting our governance framework
• Experience dealing with regulatory bodies and senior stakeholders
• 4-6 years of experience in a demanding and built governance role
• Experience with risk monitoring on operational risk performance
• Helped establish internal control systems to drive process improvements and optimise efficiencies
• Work autonomously and get on with it
• You enjoy working with people and dealing with challenging stakeholders

Life at Lendable (also check out our Glassdoor page)

• The opportunity to scale up one of the world’s most successful fintech companies.
• Best-in-class compensation including equity.
• You can work from home every Monday and Friday if you wish - on the other days, we all come together IRL to be together, build and exchange ideas.
• Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday.
• We care for our Lendies’ well-being both physically and mentally, so we offer the highest coverage when it comes to private health insurance.
• We organise an annual trip with the whole company, to celebrate our milestones and reflect on our achievements.
• We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London.