About the role
We’re excited for a Compliance Manager to join our US Compliance team. In this key role, you’ll help drive the success of our Compliance Program by working closely with teams across US Cards product - Zendable. You’ll be responsible for ensuring our Monitoring and Testing activities are completed on schedule and that any identified issues are followed through to verified resolution.
This role reports directly to our Head of US Compliance and will begin with one direct report. We’re looking for someone who thrives in both independent and collaborative environments, and who’s energized by problem-solving and cross-functional teamwork.
We’re growing fast — and so is the scope of our work. Our Compliance team plays a critical role in helping the company meet regulatory requirements while also identifying and addressing emerging risks. As part of the second line of defence, you will be a proactive partner to the business, supporting new products, initiatives, change management, issue identification, corrective actions, and third-party risk management.
What you’ll be doing:
Create, manage, and implement a risk-based annual schedule of monitoring and testing on regulatory requirements related to personal loans and credit cards.
Track identified issues through documented remediation
Identify and create documented procedures for enhancements related to the role, including through the use of automation and AI.
Collaborate cross functionally with multiple teams including Product, Tech, Operations and Growth to completing reviews.
Support other key compliance and risk management projects as needed.
What we’re looking for
5+ years of work experience in Monitoring, Testing, and/or Issue Management in consumer finance
Good knowledge of lending, AML, and Privacy laws and regulations that impact the business including BSA, OFAC, GLBA, TILA, FCRA, UDAAP, FDCPA, ECOA, E-Sign, EFTA, NACHA.
Excellent written and verbal communication skills.
Inquisitive and proactive mindset - proposing creative and effective solutions with the ability to learn and adapt in a fast-paced environment.
Strong project management, critical thinking, analytical skills.
Detail oriented, through and well organized, able to work across a global team.
College degree required, JD a plus.
Interview process
A quick phone call with one of the team
An interview with the Head of US Compliance
Interview with senior stakeholders
Final culture-add interview
