About the role
As a Compliance Monitoring Officer, In this role you will be a key member of our UK Compliance team and support the business by conducting thematic monitoring reviews, ongoing monitoring activity and customer journey reviews.
You will conduct thorough risk based reviews, analyse data and deliver high quality reports outlining your observations and recommendations, whilst collaborating with key stakeholders across the business to help implement robust compliance controls and deliver great customer outcomes.
You will also support the team with other key compliance activities including horizon scanning, internal and external reporting and case reviews.
What you’ll be doing
Monitoring how well we adhere to regulatory requirements and internal policies and procedures
Identify and document potential risks and gaps, and provide recommendations for improvement
Maintain accurate records and documentation of compliance monitoring activities, including test results, actions taken, and follow-up activities
Investigate and escalate potential compliance matters, suspicious activities, or unusual patterns to the appropriate internal colleagues
Prepare and present comprehensive compliance reports for senior management, outlining findings, recommendations, and remedial actions
Perform additional second-line assurance for first line functions by reviewing and validating the effectiveness of their monitoring activity
Stay up-to-date with relevant laws, regulations, industry best practices and news sources pertaining to financial services to identify potential impact to the firm’s activities
Collaborate with the Legal team and all other key business areas relevant teams to ensure compliance reviews align with regulatory requirements and key risk areas
What we’re looking for
Essential:
Minimum of 1 year experience in a compliance monitoring or similar role
Knowledge of financial services regulations and compliance requirements
Educated to degree level or equivalent in a relevant subject matter e.g. law, financial services, business, english
Articulate communicator - providing effective constructive feedback to stakeholders where required
An understanding of risk assessment methodologies and compliance monitoring techniques
Preferred:
ICA Advanced Certificate
Experience of working in consumer credit
Who you are
Excellent verbal and written communication skills - effectively able to convey complex information and interact with stakeholders at all levels.
Strong attention to detail - ensure accuracy and precision in compliance monitoring activities.
Strong problem-solving skills - proactively identify compliance risks and propose effective controls.
Strong organisational skills - ability to manage multiple conflicting priorities and meet deadlines in a fast-paced environment.
Collaborative and team-oriented approach - the ability to work effectively with cross-functional teams and build positive working relationships.
Curious and self-motivated attitude with a continuous improvement mindset - independently trying new things, sharing ideas and enhancing processes.
Resilience and adaptability - navigate through challenges, embrace change, and thrive in a dynamic regulatory environment.
High ethical standards, integrity - ability to handle sensitive and confidential information appropriately.
Interview process
A quick phone call with one of the team
A take home task to complete in your own time
Final stage interviews (in-person or virtual)
