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Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
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About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

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Product Manager (UK Loans)

  • London, UK
  • Full Time (Permanent)
  • Hybrid
  • Loans UK Product
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About the role

We’re looking for an experienced, strategic, and data-driven Product Manager (PM) to join our dynamic product team at Lendable in UK Loans. In this role you play a pivotal role in shaping the future of fintech. You’ll be looking after our onboarding journey end-to-end focusing on improving conversion across our web and app journeys and identifying new ways of engaging customers. If you thrive on solving complex problems, scaling impactful products, and driving innovation, we’d love to hear from you.

PMs at Lendable take day to day ownership of their product and work closely with teams such as Engineering, Credit, Growth and Operations to take the business to the next level. It’s your job to break down complex tasks into bite sized deliverables and prioritise projects according to their maximum impact. You’ll be comfortable getting into the details but also looking at the big picture and helping Lendable grow.

Experience

Essential:

  • 2+ years of work experience as a Product Manager or similar role

  • A bias for action, you move fast, get things done, and iterate quickly based on feedback

  • Data proficiency, you’re comfortable using Python or SQL to query data and running your own data analysis

  • Familiarly with AI tools like Cursor, Claude Code or Codex

Desirable:

  • Experience working in start-up/scale-up environment preferred but not required

  • Experience working on mobile app products preferred but not a requirement

What you’ll be doing

  • Owning and driving the strategy, execution, and growth of our origination funnel, particularly focusing on direct lending

  • Defining the product roadmap and overseeing delivery with an industry leading Engineering Team.

  • Collaborating with other teams across the business, including other Product Managers, Engineering, Credit, Data Science, Finance and Operations.

  • Champion data-driven decision-making bydesigning hypothesis driven tests, measuring outcomes, and iterating quickly based on learnings.

  • Using AI to build tools, automate manual workflows and helping your team make faster and better decisions

  • Navigating a fast-paced, evolving fintech landscape, balancing innovation with compliance and risk management.

  • Partnering with design to ensure our customers’ needs are always at the heart of what we’re building.

  • Working with third parties to ensure that the product is best-in-market for the businesses that we work with.

How you will contribute to the Product Team’s objectives

  • Autonomy; you are comfortable independently managing a product line, being accountable for delivery and customer impacts. You can confidently run standups and planning sessions with the engineering team, and proactively identify and resolve any issues limiting product development.

  • Problem solving; you can break down complex business problems into bite sized chunks.

  • Analysis: you have experience with numerical analysis, you’re comfortable using SQL or Python to dig into the data and drive real-world actions.

  • Working at speed; you make things happen. You are not afraidto roll up your sleeves and take responsibility for implementation and design decisions. You work at speed and enjoy a healthy dose of pressure.

  • Communication and leadership skills; you can communicate clearly and succinctly, orally and in writing. You effortlessly adjust your communication to suit your audience, from business owners to engineers. You don’t have a massive ego and you are happy to change your mind when presented with a good argument.

  • Collaboration; you establish close relationships with key stakeholders across a wide variety of different business areas, allowing you to collaborate effectively for product delivery.

  • Process management; you’ve developed a solid understanding of the software development life cycle and how Product can support each stage.

  • Agility; not just Agile but adaptability to thrive in an unstructured, fast-moving and constantly evolving high growth environment.

Why Join Us?

  • Work on high-impact products that redefine financial access and empower customers.

  • Join a top-tier team with a track record of building category-defining fintech solutions.

  • A culture of ownership, speed, and continuous learning.

Interview process

  • A Quick introduction call with someone from the Talent Team or Product Team

  • A take-home exercise to complete in your own time + take-home debrief (via video)

  • Final round:

  1. Interview with Engineers

  2. MD interview

  3. CPTO / Group PM interview

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About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

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