About the role
This is a 12 month fixed term contract for maternity cover. We are looking for a start date of September-October 2025.
About the role:
You will develop and lead a dedicated team tasked with preventing and investigating fraud and financial crime. Your leadership will ensure the delivery of high-quality outputs and exceptional team performance, alongside driving operational enhancements through collaboration with various business units. You will play a crucial role in ensuring that Lendable adheres to regulatory obligations related to financial crime through robust process management and oversight. Additionally, your customer-centric approach will guarantee that our customers are safeguarded against fraud and consistently experience good outcomes.
Your experience:
Advanced knowledge of the key fraud, money laundering, terrorist financing and sanctions risks across consumer finance products.
Experience of leading people, preferably within a fraud or financial crime role.
Experience implementing new fraud and financial crime processes.
Experience in identifying opportunities for process improvements and implementing solutions, including the use of automation and AI technologies to enhance efficiency and effectiveness in financial crime prevention.
Demonstrated ability to leverage data, machine learning, and AI to develop and optimise strategies for fraud and financial crime detection and prevention.
Your profile:
Excellent written and verbal English communication.
Great organisation skills, comfortable with working in a fast-paced environment.
Hands-on approach, staying close to process detail and case outcomes.
Effective at coaching and enhancing performance.
Strong industry network, aware of current fraud & financial crime trends.
How you’ll impact those objectives:
Lead and develop a team focused on fraud and financial crime prevention across our credit card, loan, and car finance products.
Foster an innovative, high-performance, and empathetic management culture.
Manage personal and professional development of direct reports.
Oversee daily operations of the fraud and financial crime team, addressing any operational challenges. Providing updates on performance to senior stakeholders.
Maintain high standards of quality and best practice with respect to fraud and financial crime prevention.
Drive changes and innovation through your direct team, and broader stakeholders including Product, Analytics, Risk, and Compliance teams.
Embed a strong control environment that results in great customer outcomes.
Write, assess and improve processes with a continuous focus on risk reduction and efficiency gains.
Provide guidance and help with complex fraud and financial crime investigations.
The interview process:
A quick introduction call with someone from the Talent Team.
An interview with the Head of Fraud & FinCrime (in our London office).
Final round interviews with the Director of Enterprise Risk and the Director of Operations Strategy (remote).
