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Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
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About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

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Senior Quality Engineer

  • Remote
  • Full Time (Permanent)
  • Remote
  • Engineering
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About the role

We're hiring two Senior Quality Engineers to join our Mobile team at Lendable and help us ship our apps with confidence as we keep scaling.

Our mobile app, Zable, is how most of our customers experience Lendable, loans, credit cards, car finance, mobile plans, subscriptions, and new products in development all in one place. It's written in React Native and TypeScript with a Kotlin backend, shipped to iOS and Android from a single codebase, and it's already in good shape. We are now looking to level up the quality engineering so we can raise release cadence without losing sleep over regressions.

This is an automation-first role. You'll spend most of your time writing code - test frameworks, CI tooling, helpers, rather than executing test scripts by hand. You'll work alongside software engineers, product, and design, setting direction.

You'll also be working at the frontier of AI-assisted quality, using LLMs and AI tooling to speed up test authoring, triage failures, and surface coverage gaps, while applying the engineering judgement to keep tests trustworthy.

What you'll be doing

Own the mobile test strategy:

  • Define and evolve a pragmatic test pyramid for React Native - deciding where E2E is worth the weight and where logic belongs in faster layers (Jest, React Testing Library, component tests).

  • Make deliberate calls about coverage, reliability, and speed trade-offs across the app.

  • Set the bar for what "ready to ship" looks like on mobile, and hold the line on it.

Build reliable E2E automation:

  • Create and maintain mobile E2E suites in Maestro, including the scaffolding around them - test data, device configuration, helpers, reporting.

  • Integrate suites into CI (GitHub Actions) so engineers get fast, trustworthy feedback on every PR and release candidates carry a signal people actually believe.

  • Drive flakiness down and time-to-diagnosis down. We treat a flaky test the same way we treat a broken test, and we expect root-cause work rather than retry-until-green.

Bring AI into the SDLC:

  • Use AI tools day-to-day to accelerate test authoring, cluster failures, surface coverage insights, and propose fixes.

  • Decide where AI adds leverage and where a human eye is needed. A suite that looks comprehensive but isn't trustworthy is worse than a smaller one we rely on.

  • Help shape how the mobile team uses AI-assisted workflows more broadly - prompts, guardrails, review patterns.

Prevent defects, not just catch them:

  • Partner with product and engineering on shift-left quality: join specs early, push back on ambiguous acceptance criteria, and surface risk before code is written.

  • Close the loop on production issues using our observability stack (Datadog, Sentry, Grafana) - tying test coverage back to real customer impact.

  • Run targeted exploratory testing on high-risk releases when it's the right call.

What we're looking for

Essential:

  • 6+ years in quality engineering or test automation, with a track record of keeping automated suites stable rather than letting them rot into a graveyard of quarantined tests.

  • Strong TypeScript and JavaScript - not just writing test scripts, but building helpers, tooling, and debugging into the app when needed.

  • Appium, device farms, or emulator/simulator orchestration at scale.

  • Hands-on with Maestro or Detox.

  • Experience shaping CI/CD pipelines for test reliability (GitHub Actions or similar), including flakiness reduction, parallelisation, artefact management, and runtime control.

  • Comfortable with mobile E2E automation, or strong E2E experience on another platform plus a credible plan for getting productive on mobile quickly. We use Maestro on React Native with TypeScript and Expo - familiarity helps, but we'll back someone strong to ramp.

  • Able to operate independently and drive improvements end-to-end (frameworks, CI, test data, reporting).

Desirable:

  • Hands-on experience testing React Native apps.

  • Mobile performance and reliability work (crash reporting, startup time, memory and battery awareness).

  • API and contract testing experience, with a point of view on test data and environment strategy.

  • Native mobile fundamentals (Swift or Kotlin) for when a React Native abstraction leaks.

  • Prior work introducing AI-assisted testing practices (test generation, failure clustering, coverage analytics) with sensible controls around review and trust.

Our tech stack

Mobile: TypeScript, React Native, Expo, EAS, GraphQL, Relay, Jest, React Testing Library, Maestro.

Backend: Kotlin, PHP 8 (Symfony), AWS, Postgres, RabbitMQ, Docker, Kubernetes.

Tooling and observability: GitHub, GitHub Actions, Jira, Confluence, Datadog, Sentry, Grafana.

Interview process

  1. Quick call with a Recruiter

  2. 15 minute cognitive test

  3. Hiring manager interview (30 minutes)

  4. Technical interview (90 minutes)

  5. Culture-add interview (60 minutes)

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About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

Check out our Glassdoor Reviews