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Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
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About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

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Performance Creative

  • London
  • Full Time (Permanent)
  • Hybrid
  • Design
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About the role

We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.

We’re looking for a Creative Designer to join our growing creative pod and produce best-in-class campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns.

What we're looking for:

Essential:

  • 4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency

  • A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution

  • Experience designing for performance / growth marketing. Confident across paid social, performance marketing, campaigns, social

  • Strong attention to detail and ability to maintain brand consistency at scale

  • Comfortable working from briefs and turning rough ideas into shippable concepts

  • Demonstrable use of AI tools in your design workflow

Desirable:

  • Motion and video skills (After Effects, Figma motion, modern AI motion tools)

  • Experience contributing to a rebrand or new brand launch

  • Familiarity with creative testing frameworks

You’re a good fit if you’re

  • Focused on growth — your goal is to produce creative work that helps customers solve real world problems, you obsess over how to scale growth metrics through creative optimisation and scale

  • Versatile — you can move between brand purity and performance pragmatism

  • Collaborative — you give and take feedback well

  • Self-motivated — you take a brief and run with it

  • Curious about AI and how it changes design

What you'll be doing

Production & Iteration:

  • Scale creative output across paid channels

  • Produce variations to support creative testing and learning

  • Iterate based on performance data and team feedback

Brand Stewardship:

  • Maintain visual consistency across all marketing materials

  • Own creative QA on assets before launch — regulatory text, formats, exports

  • Build and maintain templates, design systems and asset libraries

Collaboration & AI:

  • Work closely with the Head of Creative, growth, and product design teams

  • Use AI tools to increase the speed and quality of your work

  • Contribute ideas to creative direction and experimentation

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About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

Check out our Glassdoor Reviews