About the role
About the role:
You’ll conduct important fraud checks into new applicants and existing customers, as well as more detailed investigations.
You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.
You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.
You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.
Your team’s objectives
Protect our customers and society, by preventing fraud and financial crime.
Comply with fraud and financial crime regulations and company policy.
Minimise customer and applicant friction through skilled and timely decisions.
Identify opportunities for product and process improvement.
How you’ll impact those objectives
You’ll conduct fraud investigations around scams and application fraud.
You’ll utilise fraud systems and intelligence sources to make case decisions.
You’ll report fraud to organisations such as Cifas.
You’ll support new application checks and existing customer monitoring to proactively prevent fraud.
What do you need to succeed in this role?
Excellent written and verbal English communication.
Great organisation skills, comfortable with working in a fast-paced environment.
Ability to work independently and take ownership of cases.
Keen to self-develop and stay informed about current industry fraud trends.
Have an analytical mindset with a good attention to detail.
Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.
The interview process
We’re not a corporation so we try our best to get things moving as quickly as possible. For this role we’d expect:
A quick call with one of the team
On-Site Interview and Assessment with the Fraud Investigations Manager
Remote Interview with the Head of Fraud & Financial Crime
About Lendable
Lendable is on a mission to build the world's best technology to help people get credit and save money.
Founded in 2014
Profitable since 2017
Unicorn in 2021
£3.5bn valuation in 2022
Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan
Loved by customers & employees with top reviews on Glassdoor and Trustpilot
So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes
Life at Lendable
The opportunity to scale up one of the world’s most successful fintech companies
Best-in-class compensation, including equity
You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas
Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday
We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance
We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London
Check out our Glassdoor Reviews