Financial Crime Investigator

  • London/Kent
  • Full time
  • hybrid
  • Fraud and Fincrime Team
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About the role

We're looking for a Financial Crime Investigator to play a pivotal role in safeguarding our business by conducting essential fraud and financial crime checks on new applicants and existing customers, diving deep into detailed investigations that truly make an impact. Enjoy the flexibility of working three days a week in the office, choosing between our vibrant London hub or our welcoming Kent location. With a balanced 40-hour workweek, you'll have structured hours from Monday to Friday, 9 am to 6 pm, including a refreshing one-hour lunch break. Plus, embrace variety with one full weekend shift everyfourweeks, balanced by two weekdays off in return.

Your team's objectives

  • Protect our customers and society, by preventing fraud and financial crime.
  • Comply with fraud and financial crime regulations and company policy.
  • Minimise customer and applicant friction through skilled and timely decisions.
  • Identify opportunities for product and process improvement.

    • How you'll impact those objectives

  • You’ll support new application checks and existing customer monitoring.
  • You’ll conduct fraud investigations around scams and application fraud.
  • You’ll utilise fraud systems and intelligence sources to make case decisions.
  • You’ll report fraud to organisations such as Cifas.

    • What you'll need to succeed

  • Excellent written and verbal English communication.Great organisation skills, comfortable with working in a fast-paced environment.
  • Ability to work independently and take ownership of cases.
  • Keen to self-develop and stay informed about current industry fraud trends.
  • Have an analytical mindset with good attention to detail.
  • Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.

    • Interview process

  • A quick call with the People team
  • Interview & Assessment with the Fraud Investigations Manager
  • Remote Interview with the Head of Fraud & Financial Crime
    • Apply for this role