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Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
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About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

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Video Producer

  • London
  • Full Time (Permanent)
  • Hybrid
  • UK Growth (Other)
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About the role

We’re entering a once-in-a-company moment: we are massively investing in our growth marketing function to work on business shaping projects. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up.

Video is going to be central to how we grow, across paid social, organic, brand campaigns and lifecycle, and we’re building the in-house production capability to power it. We’re looking for a Video Producer to join our creative pod and own video output end-to-end: planning, shooting, editing and producing video that drives measurable growth and shapes how customers experience the Zable brand. This is the chance to build the in-house video function from scratch in a category-defining consumer fintech.

What we're looking for:

Essential:

  • 3+ years of video production experience for a consumer brand, agency or in-house creative team

  • End-to-end skills, concepting, shooting, directing talent, editing, motion, exporting

  • A reel showing range across paid social, brand, UGC-style and longer-form video

  • Proficient in Premiere or DaVinci, After Effects, and modern motion tools

  • Strong intuition for what makes video work on different platforms (Meta, TikTok, YouTube, Reels)

  • Demonstrable use of AI video tools (e.g. Runway, Sora, ElevenLabs, Topaz) in your workflow

  • Comfortable on set, briefing crew, directing talent, troubleshooting

Desirable:

  • Experience working with creators, influencers and UGC partners

  • Experience in regulated industries (fintech, healthcare, telco)

  • Lighting and audio experience for in-office and on-location shoots

  • Experience setting up an in-house production studio or workflow from scratch

You’re a good fit if you’re:

  • A storyteller first, technician second

  • Hands-on and resourceful, you make great work without a 50-person crew

  • Fast and iterative, you ship and learn rather than chase perfection

  • Excited by creator culture and modern internet video

  • Curious about AI and how it changes the production cost curve

What you'll be doing

Production:

  • Concept, shoot and edit video for paid (primarily Meta and TikTok), organic and lifecycle channels

  • Produce brand video, campaigns, founder content, product films

  • Manage on-set production: location, talent, kit, schedule

Iteration & Testing:

  • Translate ideas into scalable video variations to support creative testing

  • Iterate based on performance data and platform learnings

  • Stay on top of platform-native trends and adapt quickly

AI & Workflow:

  • Use AI video and audio tools to extend output and reduce production cost

  • Build and maintain in-house production templates and systems

  • Manage external production partners and freelancers when we need to flex up

Collaboration:

  • Work closely with the Head of Creative, designers, growth and lifecycle teams

  • Partner with content and comms on organic and PR-led video

  • Contribute ideas to creative direction and experimentation

Apply for this role
Apply for this role

About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

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