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Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
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About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

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Financial Operations Executive

  • London
  • Full Time (Permanent)
  • Hybrid
  • Finance
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About the role

We’re looking for a detail-oriented and proactive Financial Operations Executive to join our growing Financial Operations team at Lendable. Reporting directly to the Financial Operations Manager, you’ll play a critical role in ensuring the accurate and timely processing of financial transactions, maintaining liquidity across our platform, and supporting the smooth running of our products.

This is an excellent opportunity to gain broad exposure across financial operations in a fast-paced, technology-driven environment, working closely with teams across the business and contributing directly to Lendable’s continued growth.

What you’ll do

  • Reconcile collections and repayments between our platform and bank transactions on a daily basis, ensuring accuracy and completion within defined timeframes for two of our core UK products. (40%)

  • Prepare and execute bank transfers and other financial transactions daily, working with multiple banking partners and ensuring strong operational controls. (20%)

  • Monitor liquidity levels across the platform, identifying funding requirements and supporting efficient cash management. (10%)

  • Collaborate closely with internal teams including Capital Markets, Data Science and Product to improve processes, resolve issues and enhance the efficiency of the finance function. (10%)

  • Maintain auto auction proceeds, analysing invoices and allocating costs to investors (10%)

  • Support product maintenance, helping ensure products remain live and operational through financial oversight, calculations and checks. (5%)

  • Contribute to ad-hoc projects and analysis, alongside general administrative and filing support as required. (5%)

The Financial Operations team is a small, collaborative and trusted team with a broad range of responsibilities that impact the wider business. As part of the team, you will work on all products and collaborate across different departments, gaining invaluable experience with growth potential.

What do you need to succeed in this role:

  • Hands-on experience with reconciliations (bank, cash, payments, collections, or similar)

  • Familiarity with executing payments / bank transfers and working with multiple bank accounts

    • Alternative to the above. If you're a recent STEM graduate who possesses a strong foundation of quantitive and problem solving abilities in the context of large volumes of data - we'd like to hear from you.

  • Ability to work to daily deadlines in a time-sensitive environment

  • Proven track record of improving processes and delivering required outcomes.

  • Efficient with a high level of attention to detail and accuracy is essential.

  • Strong organisational skills are needed, with the ability to prioritise tasks and meet deadlines.

  • Capability to work self-sufficiently to identify issues and further streamline workflows.

  • Great communication skills, with the ability to work collaboratively with other members of the finance team and across the wider business.You’ll be energetic, and motivated and have a proactive approach with the ability to problem solve.

  • Proficient in Microsoft Excel and G-Suite (including Sheets).

Nice-to-haves

Experience & domain

  • Previous experience in Finance, or similar role.

  • Experience in fintech, lending, payments, or financial services

  • Exposure to consumer credit products or loan servicing

  • Previous work with multiple banking partners or payment rails

  • Experience supporting product launches or live product maintenance

Technical skills

  • Advanced Excel / Google Sheets (e.g. lookups, pivot tables)

  • Experience with SQL, BI tools, or data platforms

  • Familiarity with automation tools or process improvement initiatives

  • Relevant exposure to AI tooling including ChatGPT, Claude, Gemini, CoPilot etc.

The interview process

  • 15 min: online cognitive assessment that assess your critical thinking, problem solving and mathematical capabilities

  • 30 min: Screening call with the Talent Team and Hiring team

  • 90 min: Case Study Task

  • 75 min: Final stage in person interview with the Finance Operations and Finance Leadership

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About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

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