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Chief Placeholder Officer

  • London
  • Full Time (Permanent)
  • Hybrid
  • Placeholder team
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About this role

Suspense thrives on uncertainty, a calculated pause that draws in the observer. In this pause, placeholders emerge as valuable cues. Their very presence suggests that what is yet unseen could hold the answers, a revelation or a solution. When used thoughtfully, a placeholder can tease and compel, engaging the imagination.

Responsibilities

In websites, a loading spinner is no different than the ellipsis of a suspenseful plot twist; it tells the viewer that what is coming is worth waiting for. Key benefits of effective placeholders include:

  • Maintaining engagement: By signaling more to come, placeholders prevent user drop-off.
  • Setting expectations: Clear, well-placed placeholders hint at what content is coming next, adding structure.
  • Building suspense: The anticipation of more content holds attention, just as in storytelling.

Placeholder content, however, must tread a careful line. Too sparse, and it risks undermining its own suspense; too dense, and it overwhelms with unnecessary clutter. The balance lies in leaving just enough room for the mind to wander and fill the gaps.

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Growth Analyst

  • London
  • Full Time (Permanent)
  • Hybrid
  • UK Growth (Analytical)
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About the role

We are looking for a Growth Analyst to run marketing and growth analytics in our rapidly evolving multi-product app. As Lendable scales its products across lending, engagement features and other financial services, the complexity and volume of data-driven decisions have grown exponentially. This role is central to unlocking insights that will shape our drive acquisition efficiency and fuel product innovation, overseeing the full breadth of digital and non-digital channels across multiple products.

You'll be the analytical voice across our Zable direct marketing initiatives. Day to day you'll be maintaining and improving our customer lifetime value (LTV) models, running experimentation, owning growth reporting, and maintaining our attribution models. You'll work closely with product, growth, and engineering to make sure decisions are grounded in reliable data.

What You'll Do

Impact & Analytical Leadership

  • Maintain, monitor, and refine our customer lifetime value models across products and channels

  • Analyze marketing campaign performance across multiple channels and conduct analyses to identify trends and opportunities for optimisation

  • Structure and execute high-impact analyses in acquisition funnels to inform marketing spend and product evolution

  • Drive experimentation rigor: design, implement, and analyze A/B tests, multivariate experiments, and cohort studies

  • Turn experiment results into clear, actionable recommendations

  • Influence data architecture by contributing to schema design that enable more insights

  • Build high quality, scalable pipelines and transformations that increase interpretability of data and increase the teams’ agility

Cross-Functional Partnership

  • Drive recommendations on channel optimisation and marketing spend

  • Serve as a thought partner to Product Managers and Credit Managers - ensuring analytical insight drives roadmap prioritisation and credit assessments.

  • Collaborate with the creative and design team to deepen insights at the creative and campaign level to enhance prioritisation of their ideas.

What We're Looking For

Core Qualifications

  • 3+ years of experience in data analytics, ideally within a product-led or high-growth tech environment

  • Deep expertise in analytical methods including LTV modelling, cohort analysis and regression techniques.

  • High proficiency in SQL and strong command of one or more analytics tools or statistical packages (e.g., Python, R).

  • Hands-on experience with DBT and familiarity with data modelling best practices

  • Skilled in experimentation frameworks (A/B testing, hypothesis testing, causal inference).

  • Demonstrated ability to turn ambiguous problems into structured, hypothesis-driven, data-supported insights.

  • Excellent communication skills with experience influencing cross-functional stakeholders and product leaders.

Nice to Have

  • Experience in credit marketing (credit cards, loans)

  • Experience building customer lifetime value models

  • Experience with paid media platforms (Google Ads, Meta, Tiktok etc.) and working with marketing teams

Interview process:

  • Screening call for initial fit

  • Take home Technical

  • Take home debrief

  • In-person interview (of which, cultural interview + marketing analytics interview)

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About Lendable

A large group of around 50 people, and one dog, in an office facing the camera and smiling

Lendable is on a mission to build the world's best technology to help people get credit and save money.

  • Founded in 2014

  • Profitable since 2017

  • Unicorn in 2021

  • Backed by Balderton, Goldman Sachs and Ontario Teachers' Pension Plan

  • Loved by customers & employees with top reviews on Glassdoor and Trustpilot

So far, we’ve rebuilt the big three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do. We’re going after the two biggest Western markets (UK and US) where trillions are held by big banks with dated systems and painful processes.

Life at Lendable

Two people with laptops on their lap sat either side of a black labrador on a sofa in front of a window. The dog is a very good girl.
  • The opportunity to scale up one of the world’s most successful fintech companies

  • Best-in-class compensation, including equity

  • You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas

  • Our in-house chefs prepare fresh, healthy lunches in the office every Tuesday-Thursday

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal opportunity employer and are keen to make Lendable the most inclusive and open workspace in London

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